Carl called and said our battery for laptop was in, and he’d like to run by and put it in. He was at our house in about 20 minutes, had everything up and running, and answered a question about our printer that had nothing to do with the service call. He should be wearing a Superman cape! And again – great price, compared to the usual guy who does this for a living. Carl – come by any time and visit – just for the fun of it, since we are all fixed up now!