I am so happy that I went with Carl after reading his reviews and then seeing the picture of him and his family I felt that it would be safe for me to have him come to my home since I would know who he was when he showed up. So glad he was the one to work on both my computers. They work better now than they did when they were new. I had my computers back within days and he reinstalled everything that I needed and set everything back up for me at a great price. Very happy and will have Carl do my yearly computer check ups from now on too. Thank you so much Carl!